FAQs

Before we get down to training, we always make our clients understand that no two people will get the same results at the end of a training period. A lot of factors come into play, for instance, your metabolism, nutrition habits, training intensity, and consistency, among others. So it boils down to; our trainers will put in 100%, therefore expect your full commitment. If you feel your results are sluggish, just be patient. Good things take time.

Yes. Every trainer affiliated with Rays Fitness has the skills required to deal with various clients' requirements. While some of our trainers are versatile and others specialised, the bottom line is that you are in good hands with us.

We offer various wellness services, all with different applications and varying objectives, including personal training, nutrition coaching, group and outdoor fitness programs, and corporate wellness. More detailed information about our services can be found here. Unfortunately, we do not use a one-price-fits-all model. Please Contact Us for more specific cost estimates based on your requirements.

To hire a trainer or coach, you can Contact Us by calling or sending an email. We will advise you on how to make payments for services to be rendered, and a trainer will then be assigned to you. Please note that this is subject to availability. You can explore our fitness trainers and nutrition coaches here.

Both. Training can be done on a Personal basis with one of our trainers, or in groups where participants share similar goals and interests. Group fitness activities such as Boot Camps, Outdoor Activities, and Corporate Wellness programs must however be arranged well in advance.

Short answer is yes. We understand all too well that nutrition is an essential yet constantly overlooked part of training, and that's why we have a whole service group and a team of nutritionists dedicated to helping our clients work on their nutrition habits. With proper nutrition planning complementing your hard training, you can completely turn your lifestyle around. Learn more about our Nutrition Services.

We understand that some individuals have extremely full schedules, which is sadly also a one-way conduit to an unhealthy lifestyle. To try and meet extreme needs, we can give you the

option to take up personal training from home with one of our trainers. Additionally, if you already know your way around, you can try any one of our pre-designed Workout Programs based on your wellness goals.

Occasionally, we may offer programs and challenges which you can download from our site free of charge. However, please note that downloading them means you acknowledge and accept not to hold us liable if you injure yourself while on the program(s). Additionally, please note that they are not intended to be used as a substitute for any exercise plan or dietary regimen that may have been prescribed by your physician. We also strongly recommend that you consult with your physician before beginning any training or nutrition program and that you perform exercises under the supervision of a Certified Fitness Trainer or Conditioning Coach.

We understand that health and fitness goals are very diverse and personal, and we will make a point to determine what your goals are so that we can personalize your training experience. We are here to help you achieve your potential.

We know that you will want to see the results from all your hard work, and because visual progress during training is motivation in itself, we are very meticulous in documenting your progress. We'll take measurements, before and after photos, and do a lot more to ensure you're getting and seeing results.

Since we want to avoid any incidents and injuries, we'll determine if you're fit enough to train during your pre-training interview/assessment. We'll obtain relevant health and lifestyle information necessary for successful program design and outcomes, including health, medical, and exercise history, and we will also identify any need for medical clearance and referrals.

No. Your password is private, and only you know it. Do not share your password with anyone. Not even our store administrators know the password to your account.

No. We do not, and will never, store any sensitive information on our site. In the event that you need to use your credit or debit card to pay for your order, you will be redirected to a secure third-party payment site for card processing. Just one more layer of protection for your information.